You can return any items within 14 days of receipt, if the item is in its original, unused condition or is faulty. Simply return to the address below. Unfortunately returns will be made at your own cost and must be sent as PRODUCT RETURN (make a label on the package). If fault is by our mistake you will be refunded the product price and delivery cost.
Hop Hop Shop Ltd.
6422 - Tompa
Please allow up to 5 working days upon return for your return to be processed. We refund money within 14 days upon return and affirmative refund decission.
Please retain a receipt / proof of postage from your local post office and email the tracking number to us.
Faulty item returns are approved only after we check and send you a positive feedback on return by email in which the buyer has to send us a photo proof of fault and invoice copy.
Please note any items in the sale section are considered final sale and will not be accepted for return unless faulty.
Complaints, refunds and returns email: [email protected]